CompTIA A+

CompTIA A+ is the industry standard for establishing a career in IT.

Description

  • Candidates must complete both 1101 and 1102 to earn certification. Exams cannot be combined across the series.
  • CompTIA A+ 220-1101 covers mobile devices, networking technology, hardware, virtualization, and cloud computing.
  • CompTIA A+ 220-1102 covers operating systems, security, software, and operational procedures

About the Exam

CompTIA A+ 220-1101 (Core 1) and 220-1102 (Core 2) 


Candidates must complete both 1101 and 1102 to earn certification. Exams cannot be combined across the series.


CompTIA A+ 220-1101 covers mobile devices, networking technology, hardware, virtualization and cloud computing. 


CompTIA A+ 220-1102 covers operating systems, security, software and operational procedures.  

Duration

80 hours

Level

Intermediate

Topics

9 skills that you master and validate with CompTIA A+

HARDWARE
Identifying, using, and connecting hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce

OPERATING SYSTEMS
Install and support Windows OS including command line & client support. System configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS.

SOFTWARE TROUBLESHOOTING
Troubleshoot PC and mobile device issues including common OS, malware and security issues.

NETWORKING
Explain types of networks and connections including TCP/IP, WIFI and SOHO

TROUBLESHOOTING
Troubleshoot real-world device and network issues quickly and efficiently

SECURITY
Identify and protect against security vulnerabilities for devices and their network connections

MOBILE DEVICES
Install & configure laptops and other mobile devices and support applications to ensure connectivity for end- user

VIRTUALIZATION & CLOUD COMPUTING
Compare & contrast cloud computing concepts & set up client-side virtualization

OPERATIONAL PROCEDURES
Follow best practices for safety, environmental impacts, and communication and professionalism 

Target Audience

-  Help Desk Tech
-  Desktop Support Specialist
-  Field Service Technician
-  Help Desk Technician
-  Associate Network Engineer
-  System Support Technician
-  Junior Systems Administrator

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