CompTIA A+ 220-1101 (Core 1) and 220-1102 (Core 2)
Candidates must complete both 1101 and 1102 to earn certification. Exams cannot be combined across the series.
CompTIA A+ 220-1101 covers mobile devices, networking technology, hardware, virtualization and cloud computing.
CompTIA A+ 220-1102 covers operating systems, security, software and operational procedures.
9 skills that you master and validate with CompTIA A+
Identifying, using, and connecting hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce
Install and support Windows OS including command line & client support. System configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS.
Troubleshoot PC and mobile device issues including common OS, malware and security issues.
Explain types of networks and connections including TCP/IP, WIFI and SOHO
Troubleshoot real-world device and network issues quickly and efficiently
Identify and protect against security vulnerabilities for devices and their network connections
Install & configure laptops and other mobile devices and support applications to ensure connectivity for end- user
VIRTUALIZATION & CLOUD COMPUTING
Compare & contrast cloud computing concepts & set up client-side virtualization
Follow best practices for safety, environmental impacts, and communication and professionalism
- Help Desk Tech
- Desktop Support Specialist
- Field Service Technician
- Help Desk Technician
- Associate Network Engineer
- System Support Technician
- Junior Systems Administrator
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